All guests need to carry a valid passport or Emirates ID during the tour. A photo id is a must as per the UAE Laws; therefore, guests will not be allowed to participate in the tour without a valid passport or Emirates ID.

Booking Policies

• All passengers should arrive at the Operation Location no less than 30 minutes prior to departure time.
• Please be aware if you miss your scheduled departure, you will not be eligible for a later booking or refund. If you are not present upon check-in for your pre-booked departure time our boarding team will endeavor to contact you, please ensure you provide us with a mobile telephone number that your lead passenger will have with them on the booking day.
• The Yellow Boats will prioritize all customers against their booking times and never allow late-running customers to have an impact on later departure times. The Yellow Boats is not responsible for factors out of our control, for example, late running commuter services, traffic, or parking difficulties (this is not an exhaustive list).
• Children under the age of 5 years are not permitted on any of our tours. Children from 5 years or weighing 15kg and above must be accompanied by an adult or guardian who is over 18 years.
• The Yellow Boats reserve the right to move your booking time or day due to operational needs or due to other company commitments.
• The Yellow Boats reserves the right, whether for safety reasons or otherwise, and with or without prior notice, to cancel any cruise. In the event of cancellation, The Yellow Boats will issue a gift voucher, reschedule your booking free of charge or arrange for a full refund of the cost of the prepaid ticket, The Yellow Boats shall have no liability whatever, including liability for travel expenses or any other out of pocket expenses, in respect of the cancellation.
• Drones are not permitted for this activity.

Health and Safety

• Pregnant ladies are not permitted on any of our tours, regardless of term. Guests with back or neck problems will also not be permitted on the tours for their own safety. All guests need to be able-bodied and physically fit enough to confidently manage the tours and their requirements.
• The decision to sail and the consequences of doing so are entirely at the passenger’s own risk. The Yellow Boats does not accept any liability for personal injury, or injury to others and/or loss or damage.
• All boats can experience unpredictable movements that could aggravate existing medical conditions. You must inform us of any material fact, including medical conditions or disabilities, which may affect the skipper’s decision to carry you as a passenger, especially epilepsy, dizzy spells, diabetes, angina or any other heart conditions, back/bone conditions, and pregnancy (this is not an exhaustive list).