Area of application

The following terms and conditions apply to all orders via our online portal. Our online portal is aimed at consumers and Companies.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

Contractual partner, the conclusion of the contract, correction options

The purchase contract is concluded with INNODIMA Innovative Digital Marketing FZE based in

Business Center, Sharjah
Publishing City-Free Zone, Sharjah,
United Arab Emirates

By publishing the offers on our online platform, we are submitting a binding offer to conclude a contract for these items. You can initially place the articles in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

Contract language, contract text storage

The language (s) available for the conclusion of the contract: English

We save the contract text and send you the order details and our terms and conditions as a text. For security reasons, the text of the contract is no longer accessible on the Internet.

Delivery terms

In the case of digital products such as tickets, shipping is free of charge by email.

In the case of delivery of goods, the delivery fee is determined by the respective provider. You can find the exact information on this on the provider shop page and in the order process.

Payment process

The following payment methods are generally available on our online platform:

– Credit card

When you place your order, you enter your credit card details. After your legitimation as the legal cardholder, the payment transaction is carried out automatically and your card is charged.

– PayPal

In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data, and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterward. You’ll get more information during the ordering process.

Warranties and guarantees

The statutory warranty law applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages on our online platform.

Customer service: daily, from 8 AM to 8 PM, by email, phone, or WhatsApp

Dispute resolution for EU customers

The European Commission provides a platform for online dispute resolution, which you can find here. Consumers have the opportunity to use this platform to settle their disputes. In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship even exists, we are obliged to participate in dispute settlement procedures before a consumer arbitration board. The federal universal arbitration board at the Center for Arbitration, Straßburger Straße 8, 77694 Kehl am Rhein, is responsible. We will take part in a dispute settlement procedure in this place.

Terms & Conditions created with the Trusted Shops legal writer in cooperation with FÖHLISCH lawyers.