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Emirates4you Tour & Safari is a Leisure and Tourism Portal. We have made it our business to offer you an ever-increasing selection of activities, tours, safaris, boat tours and much more. so you can enjoy your time without searching.
Of course, you know the difference between these two terms.
But what exactly is behind it?
In many cases, you can book the desired activity, tour, safari immediately. Availability is guaranteed in these cases and you will receive your voucher by email immediately after booking.
However, sometimes we need to check availability first. This means that your booking is in the “hold status” until we have checked the availability and confirmed it to you. This can take up to 24 hours. If your desired offer is available and has been confirmed, the payment process will only then be activated and you will receive your voucher by email. Please also pay attention to your spam folder.
A start time is specified in the product description under “Additional Information”. On the one hand, this can be the time in which you are picked up or on the other hand the start times when your offer starts. In this case, there are often different start times to choose from. The pick-up times are always subject to change and depend on various factors so that you can plan because the tour plans are only finalized shortly before the start of the tour. That’s why you will receive a message by email or WhatsApp with the exact pick-up time the evening before for tours that should start in the morning and until approx. 2 p.m. for tours that start in the afternoon.
A pick-up is provided for a large number of tours. You can see which pick-up locations are available in the product description under the “Additional Information” tab. But there are also offers, there is no pick-up and you have to come to the meeting point on your own. We will tell you where the meeting point is after booking in your booking confirmation.
When booking a tour, you have probably already noticed that the number of people is preset to, for example, a “2”. This means that at least 2 adults have to book the tour. Emirates4you Tour & Safari is constantly striving to offer many offers for individuals (single bookings).
In principle, every tour can be cancelled. You can find the information on every tour in the “Additional Information”. There you will find the time at which you will get 100% of your money back. In most cases, this is 12 or 24 hours before the tour should start. There are also a few exceptions where this time is longer.
Important: Tickets booked for visiting attractions can not be cancelled.
If you cancel, you will get the money back the same way you paid.
Note: It can sometimes take up to 5 working days for the money to be credited back to you. That depends on your bank and the chosen payment method.